If your organization is aiming to run unattended operations, you'll need a mechanism that alerts support staff to problem situations that could lead to system downtime and loss of productivity.
AUTOMON® Messenger is an automated messaging solution that monitors message queues, applications, and jobs; alerting support staff when problems occur, and then processing associated responses via SMS (Short Message Service), email and X (formerly Twitter).
Features
2-way messaging for remote management of standalone and networked IBM i systems.
Respond remotely
Extend the reach of your messaging capabilities using powerful 2-way messaging via SMS, email, and X (Twitter)
Catch critical messages
Automatically monitor message queues to ensure that important messages don't get overlooked
Improve operator response times
Alert technical staff to critical situations immediately and mitigate interruptions to your business
Improve system availability
Exchange messages with installed utility and application software to keep your applications running smoothly
Alleviate manual interactions
Create rules that respond to messages automatically based on pre-defined criteria that you specify
Cover shift patterns and rotas
Define shift patterns and on-call rotas to ensure that the correct staff are always contacted
Escalate unanswered messages
Automatically route unanswered messages to alternative pagers, phones, email, and Twitter accounts
Satisfy audit compliance
Capture details of every sent and received message to aid historical review and achieve audit compliance
Improve system management
Integrate seamlessly with SoftLanding's AUTOMON® and SUPERMON® solutions to improve system management
